Cookies Policy

This Cookies Policy explains how Panda Casino uses cookies and similar technologies when you visit or use our website. It describes the types of cookies that may be used, the purposes they serve, and the choices available to you. This policy should be read together with our Privacy Policy and other website terms that apply to your use of Panda Casino.

Panda Casino operates under a Curacao gaming licence, providing a regulated framework for its player accounts, game integrity, and transaction security.

About this Cookies Policy

Panda Casino uses cookies and related technologies to help operate, protect and improve its website. These technologies may be placed on your device when you browse our pages, create or access an account, use account features, or interact with content and services made available through the website. This policy applies to cookies and similar technologies used on the relevant Panda Casino online services.

A cookie is a small text file or similar data element that can be stored on your computer, mobile phone, tablet or other internet-connected device. Cookies can allow a website to recognise a device, remember selected settings, support secure sessions and understand how visitors use the site. Some cookies are set by Panda Casino, while others may be set by service providers that support website functions, security, analytics or other services.

The cookies used on the website may change from time to time as features, technologies and service arrangements develop. Where appropriate, information about the available cookie choices will be presented through a cookie notice or preference tool. By continuing to use the website, you may be using cookies that are necessary for the site to operate, subject to the choices and controls available in your browser or through our preference settings.

Types of cookies we may use

Different cookies have different roles. A cookie may be temporary and expire when you close your browser, or it may remain on your device for a longer period. The period for which a cookie remains active depends on its purpose, the settings of the service that places it, and your browser or device controls.

Strictly necessary cookies

These cookies support core website functions. They may help maintain a secure login session, remember progress through a page or process, identify suspicious activity, balance technical traffic, or keep important security and account features working. The website may not operate properly if these cookies are blocked, because they are required for basic functions rather than optional personalisation.

Preference and functionality cookies

These cookies may remember choices you make, such as language, display or session preferences. They can make your next visit more convenient and may help the website provide features that you have requested. If you disable them, some preferences may need to be selected again and certain functions may be less convenient.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website, such as which pages are viewed, how users move through the site, and whether a page or feature performs as expected. This information can help Panda Casino identify errors, understand general usage patterns and improve the website. Analytics information may be combined with technical information about a device or browser.

Advertising or marketing cookies

Where used and permitted, advertising or marketing cookies may help measure promotional activity, limit repeated advertising, or show content that is more relevant to a visitor. These cookies may be provided by third parties. Their use is subject to the relevant settings, notices and choices made available to you.

Why cookies are used

Cookies and similar technologies may be used for several business and operational purposes. The exact technologies used may vary depending on the page you visit, the device or browser you use, and the features available at the time. Panda Casino aims to use information collected through these technologies for legitimate website, security, service and improvement purposes.

To enable essential website functions and help pages load correctly.
To support account access, session management and security checks.
To remember settings and preferences that you choose.
To help detect, prevent and investigate fraud, abuse, automated attacks and other security risks.
To understand website traffic, feature use and technical performance.
To identify errors and improve the design, content and usability of the website.
To measure the effectiveness of communications or promotional activity where relevant.
To help maintain a consistent and reliable experience across different devices and browsers.

Cookies do not necessarily identify you by name. However, information associated with a cookie may be capable of being linked with other information, such as device information, account details or online activity. Where this occurs, the information may be treated as personal information under applicable privacy requirements. Our Privacy Policy explains more about how personal information may be collected, used, stored and disclosed.

Panda Casino may use aggregated or de-identified information for reporting, analysis and service improvement. Information used for these purposes should not be used to make conclusions about an individual where it has been properly de-identified, although technical records may still be retained where needed for security, legal or operational reasons.

Managing cookies and similar technologies

You can manage cookies in several ways. If a cookie preference tool is available on the website, it may allow you to accept or reject optional categories of cookies. You can also use the privacy, security or content settings in your browser to block, delete or restrict cookies. The steps differ between browsers and devices, so refer to the instructions provided by the relevant browser or device manufacturer.

Review the cookie choices displayed by the website when you first visit or when you open the preference settings.
Select the optional cookie categories you are comfortable allowing, where those controls are available.
Use your browser settings to block or remove cookies if you want to apply a broader device-level choice.
Review these settings again after clearing browser data, changing devices, using a different browser, or updating browser software.
Check the settings of any third-party services or applications that may use similar technologies.

Blocking or deleting cookies may not remove all information that has already been collected, and it may not prevent every form of online tracking. It may also affect the availability or performance of parts of the website. For example, you may need to sign in again, saved preferences may be lost, or account and security features may not function as intended. Strictly necessary cookies may continue to operate because they are required to provide requested services.

Cookie choices may apply only to the browser or device used to make the choice. If you use more than one device or browser, you may need to manage preferences separately. Your choices may also be reset if cookies or local storage are cleared.

Third-party services, privacy and security

Some website functions may be supported by third-party providers. These providers may use cookies, pixels, software development kits, local storage or similar technologies to provide their services, maintain security, measure performance or support other approved functions. Third-party providers may process information under their own privacy policies and terms. Panda Casino does not control every aspect of a third party's technology, so you should review the relevant third-party information where it is made available.

Information collected through cookies may be processed in Australia or another country, depending on the systems and providers used to operate the website. If information is handled outside Australia, applicable privacy requirements and the arrangements described in our Privacy Policy may apply. We take reasonable steps appropriate to the circumstances to support the security of information handled through our website, but no internet transmission or electronic storage system can be guaranteed to be completely secure.

Cookie information may be kept for different periods. Necessary technical records may be retained for as long as required to provide a service, maintain security, resolve disputes, meet legal obligations or support legitimate business administration. Optional analytics or marketing information may have different retention periods set by Panda Casino or the relevant provider. Retention can also depend on whether the information is aggregated, de-identified or linked to an account.

Panda Casino may update this Cookies Policy when website features, technologies, providers or legal requirements change. The latest version will apply from the date it is published on the website, unless a different commencement date is stated. You should review this page from time to time so that you understand the current approach to cookies and available choices.

If you have questions about this policy or how cookies are used, please use the official support or information channels made available on the Panda Casino website. Any request concerning personal information will be handled in accordance with the applicable privacy process and the Privacy Policy.